Shipping Locations

We currently ship exclusively within the United States. We do not ship to U.S. territories, PO boxes, or international addresses.

Shipping Costs

We are pleased to offer free shipping on all orders within the United States. There are no additional charges or hidden fees for shipping.

Handling Time

• All orders are processed and prepared for shipment within 1 to 3 business days.
• Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Carrier and Transit Time

• We use reputable carriers to ensure timely and reliable delivery.
• Once your order is shipped, the transit time is typically between 5 to 8 business days depending on your location.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. This allows you to monitor the progress of your delivery in real-time.

Delivery Issues

If you encounter any issues with your delivery, such as delays, damaged packages, or incorrect deliveries, please contact our support team immediately for assistance:

• Email: contact@eveligo.com
• Phone: +1 307-900-2888
• Business Hours:
  • Monday – Friday: 9:30 AM – 6:30 PM
  • Saturday: 9:30 AM – 5:00 PM

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. Eveligo is not responsible for delays or non-delivery due to incorrect or incomplete address information.

Delivery Confirmation

All shipments require delivery confirmation. Once the carrier confirms delivery, the package is considered delivered, and Eveligo is not responsible for lost or stolen items. If you suspect a delivery issue, please contact the carrier directly or our support team for assistance.

Undeliverable Packages

If a package is returned to us due to an incorrect address or inability to deliver, we will contact you to arrange re-shipment. Additional shipping fees may apply for re-shipment if the error was not due to Eveligo.

Holidays and Unforeseen Delays

Please note that shipping times may be affected by holidays, weather conditions, or other unforeseen events. We will do our best to keep you informed of any delays.

Additional Information

• Free Shipping: Free shipping applies only to standard shipping methods. Expedited shipping options may not be available.
• Multiple Shipments: If your order includes multiple items, they may ship separately. You will receive tracking information for each shipment.

For further questions about our shipping policy or for specific concerns, please contact us at contact@eveligo.com or call +1 307-900-2888.